Privacy Policy

Your privacy and the protection of your personal health information is our highest priority. This policy outlines how we collect, use, and safeguard your information.

Effective Date: January 1, 2025 | Last Updated: January 1, 2025

Introduction

The Health Center INC ("we," "our," or "us") is committed to protecting your privacy and maintaining the confidentiality of your personal health information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our healthcare facility.

By using our services or visiting our facility, you consent to the collection and use of your information as described in this Privacy Policy and in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws.

Information We Collect

Personal Health Information (PHI)

We collect and maintain personal health information that may include:

  • Medical history, diagnoses, and treatment information
  • Prescription medications and allergies
  • Laboratory and diagnostic test results
  • Insurance information and billing data
  • Emergency contact information

Personal Information

  • Name, address, phone number, and email address
  • Date of birth and demographic information
  • Social Security number for identification purposes
  • Website usage data and communication records

How We Use Your Information

We use your personal health information for the following purposes:

Treatment

To provide, coordinate, or manage your healthcare and related services

Payment

To obtain payment for services provided and process insurance claims

Healthcare Operations

To support business activities including quality assessment, employee review, training programs, and conducting or arranging for other business activities

Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With healthcare providers involved in your care
  • For insurance and billing purposes
  • When required by law or court order
  • For public health and safety purposes
  • With your written authorization
  • For research purposes (de-identified information only)

Your Rights

You have the following rights regarding your personal health information:

Right to Access

Request copies of your medical records

Right to Amend

Request corrections to your medical records

Right to Restrict

Request limitations on information sharing

Right to File Complaints

Report privacy concerns or violations

Information Security

We implement appropriate technical, administrative, and physical safeguards to protect your personal health information:

  • Encrypted data transmission and storage
  • Access controls and user authentication
  • Regular security assessments and updates
  • Employee training and confidentiality agreements
  • Secure disposal of records and devices

Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Privacy Officer

The Health Center INC

7550 Southland Blvd, Suite 120

Orlando, FL 32809

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the effective date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

We reserve the right to make changes to this policy as required by law or as necessary to reflect changes in our practices.

Questions About Our Privacy Policy?

Our Privacy Officer is available to address any concerns or questions you may have about how we handle your personal information.